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“Jay, Ben, and the Pinnacle team are the best! Reliable, communicative, fair, and honest. I use their services for all my HVAC needs, and I highly recommend them.”
“I cannot recommend Jay and his team at Pinnacle HVAC enough! Our boiler (original 1991) went on us on 11/1/20 leaving us in shambles trying to find a reputable plumber to install a new and efficient system. When we bought our home two years ago, we installed gas lines with the hope of eventually upgrading our system. Due to time constraints and cold weather fast approaching, Jay and his team did not hesitate to help us out. I am originally from Leominster, MA and now living on Cape Cod. Jay & his team were referred to us and made the two hour trek two days in a row delivering nothing but the best service. Pinnacle HVAC’s team are extremely knowledgeable, friendly, timely and the best yet- trustworthy!! They even left our basement looking 10x better than we had prepared it for them. I would absolutely recommend Pinnacle HVAC to anyone in need of plumbing and HVAC services! Thank you so much again!”
“I cannot say enough good things about the experience I just had with Ben of Pinnacle HVAC. He was so professional and personable and efficient. He got my issue isolated within minutes. He was in and out in less than 30. After 5 days with no heat, I can’t believe it got handled so quickly and easily. He didn’t try to sell me anything I didn’t need and spoke to me intelligently. Thank you so much for the quick, efficient and affordable response!”
“During a mid winter cold snap my 30 year old boiler started having an “you need to appreciate me” attitude and one of our heating zones stopped working. Obviously we werent happy and we needed help ASAP. I called Pinnacle and they scheduled something immediately. Team member Mike came out on time and diagnosed the issue promptly and remarkably resolved it almost as quick. It took Mike no time at all to get our home heated again and bring back smiles to my family who were living with blankets draped over them. We are super happy with the service.
Cant say enough about Mike himself, professional, knowledgeable, and personable. He walked me through the process of the diagnosis and repairs, and helped me gain a better understanding of how the whole system works, as well as ways to self diagnosis issues without freaking out about every little thing, I now will know when I need to call for assistance and what is in the range of normal…Top notch dude right there.
Thanks so much Pinnacle, looking forward to future business with you.”
“Pinnacle HVAC is the best. My 30-year-old steam boiler recently stopped working, which left me with no heat. Mike arrived on time, quickly assessed the issue, repaired my heat temporarily, and returned the next day with a part to finish the repair. He even followed up the next day by phone to check that everything was still working properly.
When I asked about replacing the boiler, Jay (owner/founder) offered to work with me on the necessary paperwork for Mass Save’s heat loan program, but he also assured me there was still some life left in my boiler. Pinnacle HVAC truly cares about their customers, and they have the reputation to prove it. Highly recommend for all your HVAC needs!”
“Have been using Jay and his team for 10 years at multiple residences. Most importantly they have always done great work, but also have always been extremely professional and one of the few repair technicians that is always on time. I cannot recommend them enough!”